Credit & Refund Policy
Scratching from an event must be advised to Cycling Queensland before 5pm on the day before the event. If the event is on a Sunday, by 5pm on the Friday before.
Riders who scratch from an event and notify Cycling Queensland in writing;
a) within 7 days prior to an event in which they entered (for CQ promoted events only e.g Championships), and who produce a valid medical certificate to the CQ office WITHIN 7 DAYS AFTER their scratching Or
will receive a refund less a 10% or $5 administrative fee of total paid (including any late fee) whichever is greater.
eg. Entry Fee of $40; Refund Received = $35, Entry Fee of $60; Refund Received = $54
All riders who scratch within seven (7) days of an Open event conducted by a club or external promoter must contact the organiser to apply for a refund. All applications for refund may be subject to the events own refund policy. The club may withhold a portion of the entry fee for their own administrative purposes. Their decision will be final and no correspondence will be entered into.
Cycling Queensland no longer offers Race Credits. All current credits held by riders may be utilised within 12 months of withdrawal from event / cancellation of event. No credit may be used after 31 March 2013.
To use 'CQ race entry credit' simply complete a Manual Entry Form prior to the next event you wish to enter. In section 3 of the form you can indicate how much credit you wish to utilise. If the event fee is greater than the available credit, please include payment details for the balance.
Updated 1 April 2012