Search
Refunds & Cancellations

Scratchings

Scratching from an event must be advised to Cycling Queensland before 5:00 pm on the day before the event. If the event is on a Sunday, by 5:00 pm on the Friday prior.

Refunds

Riders who scratch from an event and notify Cycling Queensland in writing;

  1. within 7 days prior to an event in which they entered (for CQ promoted events only e.g. Championships), and who produce a valid medical certificate to the CQ office within 7 days after their scratching OR
  2. more than 1 week prior to the event in which they entered, i.e. prior to the entries being forwarded to the Event Promoter, (this does not require a medical certificate),

will receive a refund less a 10% or $5 admin fee of total paid (including any late fee) whichever is greater.

E.g. Entry Fee of $40.00; Refund Received = $35.00 / Entry Fee of $60.00; Refund Received = $54.00.

All riders who scratch within seven (7) days of an Open Event conducted by a club or external promoter must contact the organiser to apply for a refund. All applications for refund may be subject to the events own refund policy. The club may withhold a portion of the entry fee for their own administrative purposes. Their decision will be final and no correspondence will be entered into. 

Race Credits

Cycling Queensland no longer offers Race Credits. All current credits held by riders may only be utilised within 12 months of their withdrawal from the event / cancellation of event. No credits may be used after 31 March 2013.

Updated 22 October 2013